By the way, previously, I have worked with Mr.Coopers, SpringEq, and Rocker Mortgage, and I would definitely recommend loandepot.com Mr. Pacheco. Of course it was outdated because it has been a month since he asked me for those documents and he did not give me any update about what he is doing and then I need to provide the new bank statements, payslib, etc. So save them. 3 alternatives to LoanDepot personal loans. The loan officers I have worked with at Loan Depot have been amazing. And that happened several times during these months. Not just the operators at Loan Depot but the OWNER of Loan Depot. Firstly, it was listed as "endorsement fee". loanDepot Lifetime Guarantee ("Guarantee") — Subject to the conditions and contact requirements outlined below, the Guarantee applies to the refinancing of an outstanding loan originated by loanDepot that is secured by the same property upon which that borrower previously received from loanDepot a loan and “loanDepot Lifetime Guarantee” certificate. LoanDepot has made its name in tech-first mortgage lending and refinance. Thanks Ali. Individuals must be a U.S. citizen or permanent resident and at least 18 years old to apply for credit from Cross River Bank. The rates and other terms shown here may differ from those an advertising partner I obtained Loan Estimates in early October for a "streamlined" refinance of our VA loan (under IRRRL) from multiple lenders, including Loan Depot. The loan officer communicated with me well . Find 4 listings related to Loan Depot in Everett on YP.com. He said everything looks good and he would schedule to close next week. The credit scores you see on Credit Karma use the VantageScore 3.0 scoring model. I will be contacting the attorney general's office in my state” This employee then told me she was going to disregard my phone call because I asked to speak to a supervisor or manager and then she decided to hang up on me, but before doing that kept telling me she was not lying to me and not once did I call her a liar. It has been 45. Credit Karma are the property of their respective trademark holders. However, on Trustpilot there are 34 Excellent/Great reviews Nov-Dec 2020 and 50 BAD (one star) reviews. After obtaining the loan estimate, everything slowed way down. I have been given the run around from guys named Lorenzo and his boss Federico all thru this process which has gone on for way to long. I called again and spent an hour on the phone with a completely incompetent employee who tried to tell me that they were not in receipt of the tax Bill after 2 different employees had already confirmed it was there and I was looking at the email they asked me to send a month prior with the attachment there that she was saying they never received. I guess if you are a first time home buyer using Loan Depot they will be taking your money as fast as they can but if you are refinancing?! Lenders do not endorse or guarantee this content, are not responsible for it, and So why did Alex tell me "everything looks good and will schedule to close"? If anything is dissatisfactory, I can escalate to his manager or withdraw from the process. Our loan officer Julie work very hard to close our loan. LoanDepot.com is an online direct lender of mortgage loans at low rates. The initial contact with Loan Depot was painless and uneventful and I obtained a Loan Estimate on October 6 from LoanDepot.com, LLC. All they wanted to know was the other lenders offer, it shouldn't matter. And unfortunately that dad had some of the same experienced with his refinance.However, the negative issues we experienced during our refinances were made by folks above Morgan's title and pay grade. Please see the additional terms and conditions related to any Credit Karma mortgage promotions. These ratings and reviews are provided by our users. All loans may … Is LoanDepot Review worth your time and money? Hi Mariya -- Thank you for taking the time to leave a review. Amateur lian officers. Would give zero star if i could. I generally did not bother spending time writing a review but feel being tricked this time. And even I proactively ask him for update, he always reply to me very lately, sometimes after 3 days of my email sent to him. We didn’t find rates for you right now. LoanDepot shifted its focus to solely offer home loans and refinancing. STAY AWAY! At loanDepot, this is our focus, every day, and especially so through our philanthropic efforts. This fee is not refundable if you decide to withdraw.2) additional $670 closing fee. As with many of the reviews i skimmed over, the initial phone call was excellent, Sabrina did great throughout the whole process, once it got deeper into the process communication was non existent from other parties. He demonstrated his knowledge at every step of the loan process.Mr.Pacheco communicated clearly without any ambiguity. Her mortgage friend mentioned that Loan Depot has been great in the past to work with but for the past 7 months in 2020 they have declined in service tremendously. and Credit Karma Offers, Inc. are not registered by the NYS Department of Financial Services. annual percentage rate and loan terms will be determined by the advertising partner’s to provide you with services like free access to your credit scores and free monitoring include most third party fees, such as title insurance, tax service, escrow and other Credit score: 720–739 • Purchase • Primary residence • ZIP: 77009 • Price: $300,000 • Down payment: 20%. Hi Suresh! LoanDepot Rates If you are able to review three people, the bugs are very close. loandepot took my money !!!!! About These Rates: The lenders whose rates and other terms appear on this site are our Please connect with our Customer Care team at 888-337-6888 (x6789) or firstname.lastname@example.org and we will do our best to help resolve the issue. The initial refinance estimate ended up being near identical to the final closing costs and I was able to close with almost no cost to me. Great rate and flexible qualification criteria. assessment of your creditworthiness and other factors after you select and apply for a The answers to such questions can be found at three points below. loanDepot Review. Please get in touch with our Customer Care team at 888-337-6888 (x6789) or email@example.com. Alex replied to me that my insurance policy is out-of-date. About two weeks later I received a call from Loan Depot requesting three items of information that I had already provided that they needed for their underwriters. services companies or products. After obtaining the loan estimate, everything slowed way down. Does LoanDepot Review Really Work? Sabrina Bilancione was extremely helpful from start to finish and was very responsive and professional. She sat in underwriting for almost 70 days! Look at my Nov 17, 2020 review on the bottom. Easiest process!! Good for: borrowers looking to refinance or who want to start the application process online. of your credit and financial accounts at no charge. The nightmare began right after I received the initial approval. The central government aimed at the primary objective is to reduce mortgage loan repayment rate by way of a mortgage lender in a low-cost number of ways, including cutting interest rates and extending time to distribute credit at this time. application, commitment, underwriting, processing fees or similar fees and do not We take pride in our culture, which is built on our core values, including “taking care of our people” and “ethics and integrity.” We believe this philosophy is essential to developing a healthy work environment of engaged employees. Lender Fees include 425 reviews from loanDepot employees about loanDepot culture, salaries, benefits, work-life balance, management, job security, and more. LoanDepot had … We tried to contact the agent and he did not get back to us and we ended up choosing the other lender and then day later we got a text msg from the loandepot agent that what offer did we get from other lender again....I couldn't believe this. When it finally came time to close, Loan Depot didn’t offer any type of discount back in our favor after having to get multiple managers involved and issues all along the way. When evaluating offers, I am pulling out - not willing to go through the horrors described by others. Is this LoanDepot Guide. may not even be aware of it. Also, I think it should be the day to close according to what Sung told me.Then Alex said he will check my docs RIGHT NOW. See what would happen if something changes. Last week, I was promised to receive a confirmation of the last underwriter's approval, but the agent never called, replied to my inquiries, and probably stoped picking up the phone when he sees my calling ID. loanDepot is an A+, BBB-accredited company that matches borrowers with the credit they need. 4 reviews for LoanDepot, 1.0 stars: “Promise you the world until they get your money, then the run around starts. She started this process at the end of August ! If you can't get communication through the process, why the heck would I call "customer care" department? It is this compensation that enables us I was promised a 30-40 day turn-around. Updated daily rates can be found on their homepage and you can also generate custom rates for a more accurate snapshot with the online rate tool. etc. So literally I should not choose loandepot at all for all these extremely bad service and irresponsible staff. Rates Here is my second review about Loan Depot. Auto, homeowners, and renters insurance services offered through Credit Karma Insurance Services, LLC (dba Karma Insurance Services, LLC; CA resident license #0172748). I understand that there are a lot of people refinancing, but I wish Loan Depot would have been more honest about the length of time required between the Loan Estimate and closing. Well I did and it was a BIG WASTE of time. affect the order or placement of mortgage offers on this site. Bills.com's Review. loanDepot Mortgage Review for 2020. Refinance process took about 1.5-2 months, but was able to lock in a low rate early on in the process and complete the before the lock expiration. Still have not resolved my issue. After that, I was waiting and waiting and no one move forward to schedule the closing for me. The company was founded in 2010 and is headquartered in Southern California. Not worth the headache. I highly recommend working with her. such fees in which the lender does not profit and are passed directly through to the I would never never recommend any of my friends of colleagues or neighbors to loandepot. All loan applications are subject to credit review and approval. Hal M. Bundrick, CFP September 21, 2020. Why did nobody tell me insurance policy is outdated when I asked them many many times for update during these days? Never had to go to clarify things much , very easy to communicate with. You can access basic mortgage information without signing up for an account, and it’s easy to update your information and view additional loan offers in a simple and straightforward manner. It was October 2020. Agent Gus Whetsell was ANAZING to work with!! There were times when dad was told emphatically that he was going to close on a certain date, only to be told a day before the closing, that it was not going to happen.This Kabuki dance with loan Depot, finally came to a final conclusion, so we thought on 12/23/20 after dad received his funds. When is it possible for homeowners? advertising partners. Things quickly changed after I started the loan process and many hidden charges came in the way:1) non-refundable $25 credit report fee. Harry Oda was my first contact, he was efficient polite and quick. On top of everything else Loan Depot placed an insurance escrow on my account when I had active insurance. After many angry calls to managers and threatening to pull out of the loan , I finally closed. Customer Response 12/17/2020 LoanDepot Review 2020. Check for reviews and ratings to learn more about loanDepot Mortgage on CreditKarma.com before making a decision on a mortgage lender. I was lost in the dark throughout the majority of the process. And I told him in the phone that please keep me updated and he said "of course". 0 0 0. Usually it is 30 days but this cannot be guaranteed. Their mortgage services extends to all 50 states nationwide, offering quality lending products at low rates and fast closing. In February of 2019, loanDepot released the mello smartloan™, which allows you to digitally connect your documents, which can save you time and a lot of hassle. This fee was added without prior notice after my load was approved!I don't know how many more unexpected charges there will do and am seriously considering withdrawing from the process.3) Neither direct landing office Garrett Goddard (NMLS#: 1419177) nor his manager picked up my call so I guess I'm on their block call list.4) Tried to call 888 customer service number and no one picked up the call. Dad has now been informed by his Attorney, that he owes them money because of an over payment by the Lender. This review is for their customer service at the main office. We are continually improving the user experience for everyone, and applying the relevant accessibility guidelines. Just another example of incompetence by Loan Depot.The only bright spot and professional in the company, for us was their Loan Officer Morgan Whalen, whom unfortunately fell on the company's sword repeatedly, when there was a problem with last minute request by other staff(s) for document(s) and the ever changing closing date.I've previously worked with Morgan on my own refinancing and I was extremely pleased with his service, even though at that time there were some of the same sloppy issues being performed by those higher up on the food chain. Trouble with loan officer Garrett Goddard (NMLS#: 1419177), 3-4months to close, never timely reply in email, higher cost when closing, Great refinance process - Sabrina Bilancione 949-470-6316. The initial contact with Loan Depot was painless and uneventful and I obtained a Loan Estimate on October 6 from LoanDepot.com, LLC. The monthly payment I remember I called him on about the 45th since my application after he did not reply to my emails in which I asked about the progress. they did lack some communication during the underwriting process. One of my friends referred Ricky Pacheco 949-465-9121, and he said Ricky is a good guy and trustworthy. Great rate, good closing time, great team of people, no surprises...exactly what we wanted! Ricky is always responds with in hours and helped me to clear all my doubts and answer all my questions. 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